Spa Etiquette
Please refrain from cell phone calls while in the med spa. In consideration of others and so everyone can have a relaxing experience, please arrange for child care for children under the age of twelve. Children are not permitted in the treatment rooms. This will allow our medical professionals to give you the undivided attention you deserve.
CoolSculpting Payment and Cancellation Policy
Revised April 2018
When scheduling a CoolSculpting appointment after having a consultation, we require a down payment of 20% of the entire quoted price, that will be put towards the total cost of the future procedure.
If the patient cancels the appointment within 72 hours they will receive a full refund. If the patient wishes to reschedule the same day, the payment may be kept and put towards the full amount of the procedure.
If the patient cancels within 48 hours, 10% of the down payment will be refunded. If the patient wishes to reschedule the same day, the remaining 10% may be kept and put towards the full amount of the procedure. Please be aware this means that 10% of the down payment will be kept by KP Aesthetics as a late cancellation fee.
If the patient cancels within less than 48 hours of their scheduled appointment, the entire 20% down payment will be kept by KP Aesthetics. If the patient wishes to reschedule at the time of the cancellation they will be required to sign a new agreement and put down another 20%, which will be applied towards their entire treatment amount.